Inventory Control Specialist/Customer Support Specialist, Pella, IA


The Inventory Control/Customer Support Specialist is responsible for monitoring greenhouse plant material and hardgoods by performing and managing cycle counting duties to ensure physical products align with electronic inventory.  The Specialist also provides customer support to greenhouse customers.

It is our Mission to provide the finest quality product and services to our customers in the most efficient and honorable manner possible, while maintaining a reasonable level of profitability. By providing meaningful employment opportunities/ careers to individuals who take pride in their work and demonstrate a respectful attitude, we feel we can achieve this Mission.


Safety is a top priority at Dan and Jerry’s Greenhouses, you will take an active leadership role in promoting a safe working culture.   We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.

ESSENTIAL DUTIES AND RESPONSIBILITIES (comprehensive, but not limited to):

  • Perform and manage cycle counts as required.
  • Utilize data system to manage product availability.
  • Ensure ongoing inventory accuracy of data in system.
  • Correct inaccuracies and research root cause.
  • Learn plant/material identification and location.
  • Assist Office Admin with customer care when needed.
  • Work with all departments to ensure understanding of availability.


  • 2+ years of experience in high-volume inventory warehouse is preferred.
  • Customer service experience is preferred.


  • Associates degree preferred.
  • Practical knowledge in Microsoft Office required.
  • Will provide training on inventory software.


  • Fanatical about details and follow through.
  • Demonstrates organization, prioritizes and meets or exceeds deadlines.
  • Demonstrates ownership for decisions and actions; facilitates accountability.
  • Ability to effectively work autonomously.
  • Strong personal presence with excellent communication, interpersonal and relationship building skills.
  • Practical, pragmatic, hardworking and committed.
  • Passionate, driven, with high personal integrity.
  • Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.
  • Does what it takes to get the job done.
  • Experience with plant knowledge will be incredibly valuable.

The qualifications listed above are guidelines.  Other combinations of education and experience may provide necessary knowledge, skills, and abilities to perform this job.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to perform occasional to continuous repetitive motion while walking, standing, sitting, distinguishing colors, lifting, and carrying objects up to 50 pounds. 

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